Returns Policy

We want you to be completely satisfied with your purchase. If you are not happy, you may return your item under the conditions below.

Returns period
You can return items within 30 days of receiving your order.

Condition of items
For hygiene and safety reasons, all items must be unopened, unused, and in their original packaging.

We are unable to accept returns of opened products.Refunds

Once your return is received and inspected, we will process your refund to your original payment method. Please allow a few working days for the refund to appear.

Return shipping
Customers are responsible for return postage costs unless the item is faulty or incorrect.

Faulty or incorrect items
If you receive a faulty or incorrect item, please contact us and we will arrange a replacement or refund.

How to return an item
To start a return, please contact us at:
enchantedboutique@me.com

Important
If you have any concerns about your eye health, please consult an optician or healthcare professional before use.